No tech jargon. Every section is written like a recipe — open the page you need, follow the numbered steps, get back to work.
Where to start
First time signing in
Get into the app with your work Google account.
Tour of the menu
Know what every sidebar item does.
Look up a customer
Search by name, phone, PAN, or plain English.
Read a credit report
Upload a CIBIL PDF and get an instant summary.
What’s in the app
Customer Profile
Search and view every customer.
Loan Applications
Find any loan application.
BL Analyser
Read business bank statements.
PL Analyser
Read personal bank statements.
CIBIL Report
Read credit reports.
Credit Reports
Open the bureau dashboard.
Your role decides what you see
User
Search customers, view credit, analyse statements. Read-only on the bureau dashboard.
Admin
Everything a User can do, plus export data and download Excel.
Super Admin
Full access — invite people, change roles, manage fields, configure the app.
Need a hand?
Something not working
Common problems, fast fixes.
Open a support ticket
Tap Raise a Ticket in the app sidebar. Reply within 48 hours.