The home screen
When you tap Customer Profile in the sidebar, you see:- A big search bar in the middle that says “Search or ask in natural language…”
- A small + button on its left.
- A microphone icon on the right (for voice search).
- A search arrow on the far right.
How to find a customer
Type into the search bar
- A name:
Ramesh Kumar - A phone number:
9876543210 - A question:
show me high-income customers with no past dues
Tap the search arrow on the right
See the results
How to use voice search
Tap the microphone icon
Speak clearly
Wait — the words appear in the search bar
How to filter
Tap the + button (left of the search bar)
Tap 'Filters'
- Name — text
- Phone Number — digits
- CIBIL Score — min and max numbers
- Monthly Income — min and max in rupees
- Gender — Male / Female / Other
- Active Loans — All / Has loans / No loans
- Past Due — All / No dues / Has dues
- Status — All / Approved / Rejected / Pending / etc.
- Limit — 50 / 1000 / 10000 / All results
Set the filters you need
Tap Search
How to read the table
Each row is one customer. From left to right:Change a customer’s status
Find the customer in the table
Tap the Status dropdown in their row
Done — it saves immediately
Open the CAM Report
The CAM Report is a chat where you can ask questions about that customer’s credit and lending fit.Tap the customer's name (blue) in the table
The CAM Report tab opens
Bulk-upload customer data
If you have a spreadsheet of customer info, you can upload it instead of typing each customer manually.Tap the + button (left of search bar)
Tap 'Upload Data'
Pick the category that matches your file
Each category shows the columns it expects
Tap the row, pick your CSV or Excel file
Wait for the green checkmark
Pagination — finding more results
The table shows results in pages. Scroll to the bottom to find page numbers (1, 2, 3, …). Tap a page number to jump to it. If you set the Limit filter to “All”, you’ll see every match — but the table can be very long.Common things people ask
The search bar is empty but I want to see all customers.
The search bar is empty but I want to see all customers.
My voice search isn't working.
My voice search isn't working.
I changed a customer's status by mistake.
I changed a customer's status by mistake.
The natural-language search returned weird results.
The natural-language search returned weird results.