You sign in with your work email. Your account is set up by a Super Admin, so before you start, make sure someone has added you to the team.
Open the app
Go to app.capinex.in
Open Chrome, Safari, or Edge and type app.capinex.in in the address bar.
Tap 'Sign in with Google'
The app uses your work Google account. There is no separate Capinex password to remember.
Pick your work email
Choose the email your manager used when they invited you. If you pick the wrong one, you’ll see “Access Restricted.”
Wait a few seconds
The app loads your role and shows the home screen.
What if I see “Access Restricted”?
This means your account exists but a Super Admin has switched off your access. Ask a Super Admin to open Access Control and turn the toggle back on for you. See Access Control for what they need to do.
What if I see “Verify your email”?
Your account is brand new. Check your inbox for the verification email Capinex sent and click the link inside. Then come back to the app and sign in again.
Sign out
Tap your name
In the top-right corner, tap your name or initials.
Choose 'Sign Out'
The app logs you out everywhere — your phone, your laptop, and the Credit Reports browser tab if you have one open.
Signing out clears your session on every device you’re logged into. Next time you come back, you’ll need to sign in again.
Stay signed in for 24 hours
For security, the app signs you out automatically after 24 hours. You’ll see a sign-in screen again — just pick your Google account and you’re back in.